Refund and Exchange Policy

Since Rangel tiles are painted by hand and made just for you, we do not accept returns or give refunds for tile orders.

Tile broken in shipment:

we send your tiles in strong wooden boxes. 100% guarantee of safe packaging but if you receive your tile shipment and there are broken tiles, no need to worry, please let us know within two days within our email info@rangelart.com and we will made these tiles at no charge to you.

Exchanges:

We do not offer exchanges for tile, all tile orders are made just for you.